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Why my S25 ULTRA is heating while charging.

(Topic created on: 04-01-2025 10:06 AM)
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sajil01
Active Level 1
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Galaxy S
Why my S25 ULTRA is heating while charging. Now am using my A73 5G old charging adapter ( i think 25 w). Charging adaptor issue or anything else 🤔 

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JayThapa
Active Level 1
Galaxy S
Same problem in my S25 ultra

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vivek1989
Expert Level 5
Galaxy S
Bro dont worry thats normal

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RickDas
Active Level 6
Galaxy S
It's normal usually phones get warmer during charging

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iamkkronly
Active Level 6
Galaxy S
Your Galaxy S25 Ultra heating while charging could be due to several reasons, especially since you're using an older A73 5G (25W) adapter instead of the official one. Here’s what might be causing the heat:

Possible Causes: Adapter Mismatch – The S25 Ultra likely supports 45W charging, but you're using a 25W charger, which might cause inefficiencies and heat buildup. Non-Compatible Charger – Even though it’s a Samsung charger, different models have different power delivery standards. Cable Issue – If you're using an old or non-original cable, it might not be handling power transfer efficiently, leading to heat. Fast Charging Generates Heat – Any phone heats up when charging fast, but it shouldn’t be excessively hot. Background Apps – If apps are running in the background, they can cause additional heat. Try charging in Airplane Mode or Power Saving Mode and see if it helps. Room Temperature – If your environment is hot, the phone might struggle to dissipate heat. Battery Health – If your battery is aging or defective, it might heat up more than usual. How to Fix It:

Try using an official 45W charger and a certified cable.
Charge in a cool environment and avoid placing the phone on soft surfaces.
Turn on "Protect Battery" mode in settings to limit charge to 85% (reduces heat).
Check for software updates – sometimes firmware issues cause heating.
If the heating is too much, try charging while the phone is powered off.

If none of these help and the phone gets too hot to touch, visit a Samsung service center to

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.

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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by the given links to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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10 Comments
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JayThapa
Active Level 1
Galaxy S
Same problem in my S25 ultra
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vivek1989
Expert Level 5
Galaxy S
Bro dont worry thats normal
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RickDas
Active Level 6
Galaxy S
It's normal usually phones get warmer during charging
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iamkkronly
Active Level 6
Galaxy S
Your Galaxy S25 Ultra heating while charging could be due to several reasons, especially since you're using an older A73 5G (25W) adapter instead of the official one. Here’s what might be causing the heat:

Possible Causes: Adapter Mismatch – The S25 Ultra likely supports 45W charging, but you're using a 25W charger, which might cause inefficiencies and heat buildup. Non-Compatible Charger – Even though it’s a Samsung charger, different models have different power delivery standards. Cable Issue – If you're using an old or non-original cable, it might not be handling power transfer efficiently, leading to heat. Fast Charging Generates Heat – Any phone heats up when charging fast, but it shouldn’t be excessively hot. Background Apps – If apps are running in the background, they can cause additional heat. Try charging in Airplane Mode or Power Saving Mode and see if it helps. Room Temperature – If your environment is hot, the phone might struggle to dissipate heat. Battery Health – If your battery is aging or defective, it might heat up more than usual. How to Fix It:

Try using an official 45W charger and a certified cable.
Charge in a cool environment and avoid placing the phone on soft surfaces.
Turn on "Protect Battery" mode in settings to limit charge to 85% (reduces heat).
Check for software updates – sometimes firmware issues cause heating.
If the heating is too much, try charging while the phone is powered off.

If none of these help and the phone gets too hot to touch, visit a Samsung service center to
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iamkkronly
Active Level 6
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
Follow me more information.
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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sajil01
Active Level 1
Galaxy S
Thankuuuu
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
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