Original topic:

Why is aptx blocked?

(Topic created on: 09-28-2024 07:36 PM)
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Aravindak
Active Level 1
Options
Galaxy S
I recently bought samsung s24 ultra. When I tried to pair bose qc ultra earbuds the Bluetooth codec is maxing at AAC. Eventhough both my phone and earbuds support aptx I am not able to change the codec. Even in developer options I am only able to switch between SBC and AAC. What about aptx? Such a disappoinment from samsung. I didn't expect this at all. What's the point owning an Android if you're are not able to even switch bluetooth codec when the codec is actually supported by both the devices. Samsung could you please fix this issue in the next software update.
7 Comments
Ak_Rocks
Expert Level 1
Galaxy S
Your buds don't support qualcomm sound
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Aravindak
Active Level 1
Galaxy S
I dont understand. Isn't snapdragon sound aptx? Its clearly mentioned as snapdragon sound in the back cover of bose qc ultra
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Ak_Rocks
Expert Level 1
Galaxy S
Share picture of specs please
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Aravindak
Active Level 1
Galaxy S
As you can see, it says snapdragon sound. Isn't that aptx?IMG-20240928-WA0003_1000024317_1727533486.jpg
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Aravindak
Active Level 1
Galaxy S
Check this out. This is from aptx site1727535341289_1727535341281_0.jpg
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that In the aptX codec series, Only aptX is supported. aptX LL or some other codec series are not supported that's why you are unable to use the same on your device. We have noted your feedback regarding the same and we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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Aravindak
Active Level 1
Galaxy S
I hope samsung adds aptx HD support in their next update. It would help a lot. I spent so much and still ended up being disappointed.
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