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I'm sorry to hear about the issues you're experiencing with your Samsung Galaxy A35, including the lack of recent software updates, overheating, and frequent hanging. Let's address each concern:
1. Software Updates:
As of now, the latest available update for the Galaxy A35 was released in December 2024, with the firmware version A356BXXU4AXK4. This update includes Android 14 and the November 2024 security patch.
However, software update rollouts can vary by region and carrier. Since you're in Kolkata, India, it's possible that the update hasn't reached your device yet. To manually check for updates:
Go to Settings > Software Update. Tap on Download and Install.
If no updates are available, it's advisable to contact Samsung India's customer support or visit a local Samsung service center for further assistance.
2. Overheating and Hanging Issues:
These problems can stem from various factors. Here are some steps to mitigate them:
Close Background Applications: Ensure that unnecessary apps aren't running in the background. You can do this by tapping the recent apps button and closing unused applications.
Uninstall Unnecessary Apps: Remove apps that you don't use regularly, especially those that might consume significant resources.
Avoid Using the Phone While Charging: Using the device during charging can cause it to heat up. It's best to let it charge without interference.
Limit Resource-Intensive Activities: Reduce prolonged gaming sessions or extensive video streaming, as these can cause the device to overheat.
Keep the Device Updated: Ensure that all apps and the system software are up-to-date, as updates often contain fixes for known issues.
For a visual guide on addressing overheating issues, you might find this video helpful:
If these steps don't alleviate the problems, consider reaching out to Samsung support or visiting a service center to have your device examined.
3. Requesting Software Updates:
While I don't have the capability to release software updates, I recommend contacting Samsung's customer support to inquire about the availability of the latest updates for your device in India. They can provide information on when you can expect the next update and Galaxy A35.
