Original topic:

Why call log is so limited??

(Topic created on: 09-22-2024 09:19 PM)
676 Views
Rav_007
Active Level 3
Options
Galaxy S
S24 ultra have so limited call logs, i am not able to recall when I have called to my friend last year...Even they have not provided with any solutions for this..this functionality should be available as an optional setting..
5 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Once you start creating more call logs (when you make, receive, or miss calls), your device will start deleting the oldest call logs you have on your phone. Not enough storage: When you run out of storage space on your device, the OS may automatically delete the old call logs to save space. For recovering deleted call logs, we would request you kindly perform the below basic troubleshooting steps.

Step 1: Go to "Settings" on your Samsung. Choose "Accounts" > "Samsung account" > "Restore".
Step 2: Now you can choose the data you want to recover. Select "Call Logs" and click "Restore Now".

However, If you have other concerns regarding Samsung products kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

0 Likes
Rav_007
Active Level 3
Galaxy S
Why it is required to do so, it is not covering so much of space..in other phones redmi, xiomi no such limit is there, i had 34000 call logs now I am not able to transfer all here in this phone...please let the members to decide if they want or not unlimites call logs..
Jove_
Active Level 1
Galaxy S
yes i support this too
Tanusd
Beginner Level 2
Galaxy S
Please provide the setting for all call logs as only last 1 months call logs are being seen. This is ridiculous.
Jove_
Active Level 1
Galaxy S
I just discovered today that Samsung deletes older call logs and i guess i have seen article that samsung can store upto 2000 call logs only.