For last 2 months after an update i am getting white line on my display, Samsung galaxy s10 lite. I got an update yesterday. I am really concerned whether to update or not.. pls do reply Samsung team.
Found something great.. learnt from YouTube. Use your phone completely till it automatically switches off at 0% .. charge your phone in the in the switch off mode to 100%. Then turn on. The line turns to near negligible.. And don't software update any further pls.
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
It took INR 7k and i changed my dad's display.. i am still using my phone with that white line.. i showed my phone to service center engineers.. they said it's not a hardware issue and it will go on it's own.. surprisingly they denied any manual updating the phone.. I hope Samsung team addresses this issue. And fixes with a software update with an explanation to this problem.. I am ready to share my log data of the device if it could help official team to know the issue. 😢
