White line on display after update.

[SANJEEBIITM]

My s21 fe got a new update today . Just after updating, a white vertical line from top to bottom got developed . 

I contacted with online support of sumsung and did all the steps according to them but it didn't get resolved.

I also contacted the sumsung service center they denied to attend it and asked money for replacement of screen. 

There is no physical damage in my phone, not even a single scratch on the screen. 

It's not even complete 2 years of buying it. How do sumsung give so faulty update and deny to resolve the issue.

What does it mean giving software updates for four years. If samsung giving such faulty updates they should resolve the issue also. Samsung giving free display replacement for s20 and s22 series for the same. How can they exclude s21 fe?

[iamsk_4188]

this

[Nobyos]

A peculiarity of Samsung's sales is that after one year, the green line can come anytime, it's not really a software update problem, Samsung knows it.
Samsung knowingly puts a bug in it and Samsung knows it well.

[nlaha]

So you're an agent of Samsung telling us the issue didn't occur due to the May month security update?

So why everyone is getting the same issue around same? Do you think this is due to earthquake and everyone's device fall to the ground together or does tsunami hit us?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

[nlaha]

And then service center will ask you to pay 10-14k to replace the display when it is not our fault and the issue is 1000% due to the bad software update.
Great business policy. Even flagship devices we cannot use for 2 year. Such a bad experience and rude behavior by the customer support over phone.

Better ro switch to iPhone.

[Jitendrapol]

My iphone 7 is still good after8 year

[Members_wP7GsPF]

After update

[Chaithu]

Samsung’s so-called offer to replace the S21 FE with a white line issue is a complete sham. They refuse to provide free replacements for even the smallest paint scratches or lines on the body frame, making it clear that this “solution” is nothing more than a deceptive tactic. Hence please be aware.

[nlaha]

I had similar issues. When service center denied free replacement I reported to consumer forum using NCH app and it helped me.

[vaghela2025]

Same issue occur in my phone