Original topic:

White dot in the camera app

(Topic created on: 04-16-2024 01:05 AM)
618 Views
clutchDRAGON
Active Level 2
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Galaxy S

From yesterday i have been facing a issue with my camera app. A small white dot is visible in the camera app, it is visible in every camera app, but it is not present on the screen outside the camera app.
It is also moving along with the phone movement in the video mode.
Please can anyone help me with this issue.
Please Samsung solve my issue please.
S23 ultra, after 6.1 update.

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@samsung 
@samsungservice
@samsungcustomerservice
5 Comments
Galaxy S
Clean camera lens properly And if there is any kind of lens protector,remove that And check..
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clutchDRAGON
Active Level 2
Galaxy S
I have cleaned everything from the outside, but no result...
I have also restarted the device, cleaned the cache and data or the camera app etc...
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Galaxy S
Then get it checked at your nearest service center because in screenshots,white spot is not that visible
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clutchDRAGON
Active Level 2
Galaxy S
Okayy, it is visible more in the zoomed one
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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