When will they fix the issues that came with the 6.1 update in the S23?

[AdityaNalimela]

After 6.1 update my S23 is over heating and charging very slowly even it is showing super fast charging, It is taking twice time then its estimated time, and draining battery faster.

Some of S23 users noticed issue with fingerprint also.😔😔

[Karan087]

This much time is a sign that something is definitely wrong.

Try turning off battery protection and then charge from 20 to 100 percent and see if it is taking more than 1 hour.

[AdityaNalimela]

It is showing 1hr 3 mins from 20% to 100

[AdityaNalimela]

Estimated time

[Wayne_B]

Same, hopefully will get resolved in the next update 🤞

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[JithinAjith]

Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning