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ONE question

(Topic created on: 3 weeks ago)
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vinayshah
Expert Level 2
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Galaxy S
To all fellow OneUI8 users especially S25Ultra have u noticed any of the below mentioned bugs or issues.
1) Once u disconnect a phone and see recent apps, it shows caller screen of that call.(screenshot attached)
2)AOD eats up more battery than OneUI7, almost 10-15% (OneUI7 was 2.3 to 4%. Screen shot attached)
3)RAM usage is way too high, rarely falls below 7.3GB and goes above 8.5GB.
4)AOD, many a timesshows blank screen instead of wallpaper.
5)Keyboard on the very 1st instance of typing doesn't type on screen and if i try to swype to write it types individual characters and then I've to erase everything and then it works properly.
 Such a small update with minor changes and Samsung can't handle it!!!

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2 Comments
tejasfarera
Beginner Level 5
Galaxy S
The black screen on AOD when enabled dynamic wallpaper even I am facing the same issue in OneUI 7 (S23 Ultra). I think it's an app bug.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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