Whatsapp Media not visible in Gallery

[nimish_grover]

Whatsapp keeps adding .nomedia in its media directory which disables the visibility of any kind of media in the gallery. I have to delete .nomedia in some intervals.

Help me finding me a permanent solution.

Device:- S23(One UI 6.1)

Thanks in advance ! 

[nimish_grover]

Media visiblity is always turned on

[DrBhavna]

Try to off the visibility then turn it on again it might help

[nimish_grover]

Tried infinite times...

[DrBhavna]

Maybe restart your phone

[アチュット]

Try backing up and reinstalling whatsapp, i don't have such issues on mine

[goodthings]

Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also uninstall this app and again reinstall this app turn off and on media visibility also Flight ✈️ mode on n off one time then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Wodehouse]

This is a frustrating issue that many WhatsApp users have experienced. The .nomedia file is a signal to Android's media scanner to ignore the directory it's placed in. Here's a breakdown of potential causes and solutions:
Possible Causes:
* WhatsApp Bugs:
* Sometimes, bugs within the WhatsApp application itself can cause the .nomedia file to be generated incorrectly.
* Updates to the app can introduce or resolve these bugs.
* Third-Party Apps:
* Other apps with file management or media scanning capabilities might be interfering with WhatsApp's directories.
* Security apps or apps that manage storage can sometimes be overzealous.
* Android System Issues:
* Occasionally, problems with the Android operating system's media scanner can lead to unexpected .nomedia file creation.
* Corrupted Media Files:
* In some cases, corrupted media files within the WhatsApp directories might trigger the app to create a .nomedia file as a precaution.
Troubleshooting and Solutions:
* Clear WhatsApp Cache and Data:
* Go to your phone's Settings > Apps > WhatsApp > Storage.
* Tap "Clear Cache."
* If the problem persists, you can try "Clear Data," but be aware that this will delete your WhatsApp data, so back up your chats first.
* Check for WhatsApp Updates:
* Ensure you have the latest version of WhatsApp installed from the Google Play Store or the Apple App Store. App developers often release updates to fix bugs.
* Restart Your Device:
* A simple restart can often resolve temporary software glitches.
* Check Third-Party Apps:
* If you have any file manager, media scanner, or security apps installed, try temporarily disabling them to see if they're causing the issue.
* Uninstall recently installed apps that might have file access.
* Check SD Card (if applicable):
* If WhatsApp media is stored on an SD card, try removing and reinserting it or formatting it (after backing up any important data). Corrupted SD cards can sometimes cause file system problems.
* Use a File Manager to Monitor the Directory:
* Install a file manager app that allows you to monitor directory changes.
* Observe if any specific actions or app usage coincide with the creation of the .nomedia file.
* Reinstall WhatsApp:
* As a last resort, uninstall and reinstall WhatsApp. Again, back up your chats before doing this.
* Media Scanner Apps:
* There are media scanner applications on the play store that can force a rescan of the media. This can temporarly fix the issue, but not permanently.
* Check for Android Updates:
* Ensure your android operating system is up to date.
Important Considerations:
* The .nomedia file is a standard Android mechanism. Some apps intentionally use it to prevent certain media from appearing in the gallery.
* Be cautious when using third-party apps to modify system files, as they can sometimes cause further problems.
Unfortunately, there's no guaranteed "permanent" solution, as the root cause can vary. However, by systematically trying these troubleshooting steps, you can increase your chances of resolving the issue.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that the files you mentioned are system files that are created automatically while accessing applications and transferring data. They play a crucial role in ensuring the functionality and performance of the applications you are using. You can delete these file by selecting the whole files and delete.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your Whatsapp Media not visible in gallery concern.

1: Open WhatsApp > Settings > Chats > Turn on Media Visibility.

2: Clear an app's cache: From Settings, swipe to and tap Apps (Gallery, WhatsApp). Select the app you want to clear. Tap Storage, and then tap Clear Cache.

3: Switch off your phone for a few minutes and then switch it on and wait for a few minutes.

4: Update the App if available (Gallery, WhatsApp). Update software: Menu>apps>settings>software update>install.

5: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs, kindly contact the particular application helpline once, to make sure there is no issue from their end. You can reach the app developer through the email channel for which you please login to Play Store> select more option> select installed app> click on read more.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support