Whenever I'm on a group call on WhatsApp. And I open any app other than WhatsApp. People cant hear me. When I open WhatsApp.they are able to hear me. Which is very weird. Im using S25 ultra Samsung. This has happened for the first time. Pls help. Very big issue
It's not bug in S25 Ultra, it's a permission that goes off while screen is off. It's there since s23 Ultra I have been facing it, so I enabled the mic permissions at Lockscreens too.. thats it.. not a bug,
Thank you for reaching out to Samsung Customer Support. We appreciate your concern, and we are committed to assisting you in resolving the issue you are experiencing with the microphone on the WhatsApp application.
To facilitate a thorough analysis, we kindly request that you share the log file from your device within 15 minutes of the occurrence of the issue. You can do this by using the error report option available in the Samsung Members application.
Additionally, if possible, please include a video or screenshot demonstrating the issue. Here are the steps to share the log file:
To share a log file, (Open Samsung member application >> Tap on support >> Tap on send feedback >> Choose composer option >> Select error >> Select the appropriate category >> Type your query)
Thank you for your cooperation. We look forward to resolving this matter promptly.
