Original topic:

WhatsApp bug issue

(Topic created on: Thursday)
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Vatsal8286
Beginner Level 2
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Galaxy S
Galaxy S26 Ultra – WhatsApp display rendering bug: When I long-press/select a WhatsApp message, a dark/black area appears on the screen during the first message selection. The issue occurs only in WhatsApp and particularly on the first selection. It does not occur normally on the Home screen or other apps. I have already updated WhatsApp, cleared cache, force-stopped the app, restarted the phone and tested different display/theme settings. Please investigate this as a WhatsApp/One UI rendering issue.
5 Comments
Vatsal8286
Beginner Level 2
Galaxy S
I am facing the same issue have you got the solution?
nitinchandra
Beginner Level 2
Galaxy S
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have mentioned that you are facing the issue with third party apps and if your device other application working fine with mobile internet, So we would request you kindly contact the respective helpline they will guide you regarding the exact information regarding this.

However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Kinshuk05
Active Level 8
Galaxy S
Same problem, no resolution yet. Did you get a solution?
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dev1dec
Beginner Level 4
Galaxy S

Sam problem here as well. I have raised a bug from Send Feedback option in settings attaching logs and screen recording. It is still under review.

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