Original topic:

WhatsApp bug error on s22 base model

(Topic created on: 3 weeks ago)
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SharathOG
Active Level 1
Options
Galaxy S
My WhatsApp is facing an issue; it's not opening and repeatedly exiting while trying to open. I have reinstalled WhatsApp, but it's no use. I have also factory reset the phone, but even that's of no use. Is anyone facing the same problem?

The concerned photo is attached below...

image


6 Comments
KunteAmith
Active Level 7
Galaxy S
This has not happened with my S22ultra. You can wait for update from WhatsApp
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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vinayshah
Expert Level 3
Galaxy S
Sudhar ja mc. Kuch kaam kar apne baap ka paisa aur tera time mat waste kar. Rndi sle
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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vinayshah
Expert Level 3
Galaxy S
Uninstall WhatsApp and download from it's own website instead of play store. See if that helps.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have mentioned that you are facing the issue with third party apps and if your device other application working fine. So we would request you kindly contact the respective helpline to make sure there is no issue from their end.

However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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