Original topic:

Whats app Bug

(Topic created on: 09-04-2024 10:16 AM)
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BhagirathGoriya
Active Level 1
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Galaxy S
I Have S22+
I can not start my whats app. Error display 
" Something went wrong with whatsapp
Whatsapp closed because this app has a bug.
Try updating this app after its developer provides a fix for this error "

I have also issue of frozen & restart...

My Operating system & whats app are latest updated.
Operating System : UI Version : 6.1
 : Android version : 14

Whats app Version : 2.24.17.79

Whatsapp Suppprt also not solved my issue from 2 days. They said to clean catch memory of Google Play store & Google play services i already done this but issue as it is......
2 Comments
Galaxy S
I have S22+
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file as you have already tried the possible steps. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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