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Original topic:

What is refining picture ??????

(Topic created on: 06-26-2025 01:09 PM)
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No__One
Active Level 6
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Galaxy S
It's keepn on running for all the pictures i take everyday. Is there a solution for this issue ??

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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the refining picture refers to the camera's post-processing that occurs after taking a photo, aiming to enhance image quality. This process involves algorithms that adjust brightness, contrast, sharpness, and other aspects to make the image appear more appealing. It's a normal function.

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Solution
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the refining picture refers to the camera's post-processing that occurs after taking a photo, aiming to enhance image quality. This process involves algorithms that adjust brightness, contrast, sharpness, and other aspects to make the image appear more appealing. It's a normal function.

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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No__One
Active Level 6
Galaxy S
Hi Support,

Looks like the issue has been resolved with a latest security patch.

Thank you
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