Original topic:

WI-FI problem

(Topic created on: 03-04-2017 12:56 AM)
395 Views
Henit
Active Level 7
Options
Galaxy S
After the February security patch WiFi connection drops all of a sudden randomly.I have to reconnect everytime this happens. Samsung please fix this. Battrey life is so bad after the nougat update. (S7 EDGE)
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7 Comments
Manish71
Active Level 2
Galaxy S
same here.. only wi fi problem
Goldy
Active Level 2
Galaxy S
Which phone?
Henit
Active Level 7
Galaxy S
S7 edge
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Manish71
Active Level 2
Galaxy S
s7 edge
kazi
Active Level 5
Galaxy S
same for me S7 edge Wi-Fi is getting disconnected frequently...
Samsung_India_
Active Level 10
Galaxy S
Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device performance may vary based on multiple outside factors. It appears that there may be a third party app or other program that mayBug be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
kvs
Active Level 4
Galaxy S
same here