WHITE LINES in S10 Lite

[SM_customer]

Dear Samsung team, I have been a long time customer of yours and its really a big disappointment that i am facing this white line issue without any fault of mine and post the software upgrade on my Samsung S10 Lite device 3-4 months back. Repeated visits to service center has not helped and they are asking to pay charges for the screen replacement even when it has happened due to SAMSUNG FAULT. Rival Oneplus is addressing this issue with a free replacement. Kindly address this issue urgently and I might have to go to various platforms to highlight the inefficient approach to address my query by Samsung.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[SM_customer]

Already done

[Gouthamram]

S10lite very old device no software updates released now

[MR_PRIME]

You can also get free replacement if your smartphone name is not in list But you'll have to follow some steps and that will took more patience and time.

Capture a picture of your smartphone and post on twitter with proper explanation and tag Samsung and Samsung India.
After wait for sometime, you will be asked to share your contact info in message after that one of the member will directly coordinate with you.
He will ask you to submit your smartphone to service center and they can't refuse.if they refuse directly call that authorised person. service center will dignose your smartphone and send the report to Samsung directly. After your phone's display would be replaced free of cost.

It may take around 15 days

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[SM_customer]

We have done everything whatever you have mentioned, including going to servuce center. If you could read my posy properly, you would have understood

[SM_customer]

Kindly give us free replacement as this is not due to any fault of us and phone has no damage from anything. The lines are only increasing since its appearance