Original topic:

W have facing a issue in my device after update the software

(Topic created on: 06-03-2025 07:36 PM)
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uma1309
Beginner Level 2
Options
Galaxy S
As I mentioned in the subject line that after getting the updte of UI 7 for my device I face a issue in my device that for side button my device is being switched off but before this concern I did not face this type of issue before switch off the device , device take permission from the user , So provide me the solution for this 
thabks nd regards 
4 Comments
Galaxy S
I got the similar issue in my M55 5G after the update however I changed the side button options by going into settings and now it's working as it was before updating to ONEUI7.
goodthings
Expert Level 5
Galaxy S
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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