Original topic:

VoLTE and wifi calling not working on unlocked S21, S21+ and S21 Ultra

(Topic created on: 12-04-2021 04:01 PM)
901 Views
Baazigarg
Active Level 3
Options
Galaxy S
Just putting this post out here to let the team know that we still can't make calls or recieve messages on our unlocked phones bought directly from samsung.  Are you guys working on it? atleast acknowledge the problem!

what have other people with this issue done? Can someone guide/ help me to downgrade my phone?
11 Comments
cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. Please once visit the nearby service center they will check the issue physically and also try to provide you with the best solution.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Baazigarg
Active Level 3
Galaxy S
I have already done this and my nearest service center was clueless about this issue. Sir Please go through multiple tickets for the same issue on your forum and try to understand the issue. If a feature has been removed from the firmware, how can the service senter guy help.
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