Original topic:

After 12 updation sim network signal issue

(Topic created on: 12-05-2021 12:44 AM)
324 Views
rohitshivi
Active Level 3
Options
Galaxy S
After updating in 12 android my s 21 ultra having issue while using my data from sim . Automatically signal gone anytime during call also facing same issue
5 Comments
Galaxy S
You could probably try a hard reset. It's suggested ideally, anyways, to do a reset after a major update to get rid of possible bugs.
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WalkieTechie
Expert Level 4
Galaxy S
Also please clear the cache after the reset.
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Galaxy S
Dear brother, this problem I faced also in my A51 and M21 after previous month update and fixed that easily by reset settings
follow these steps...

"Goto settings > general management > reset > reset all settings "
after reset it will restart automatically. And your settings will be default and new 👌
It's very safe and no any type of data loosing... 👍

If you find this helpful then accept this solution brother by clicking on three dots.. 👍 take care 🙂
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Aadi1
Active Level 6
Galaxy S
Hi,
It might be an off-topic question, but are you able to see the Sim application (like airtel live) for your eSim?
I guess there is an issue after the update as I am not able to see it. I did reset the phone as well.
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query regarding network issues on your device and apologize for the same.

We would like to inform you that there is an update available for your device (G998BXXU3BUKG)

Request you to kindly update your phone and check if the issue still persists.

In case it does, please let us know here.

We would try our best to resolve your issue.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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