Very poor mobile Galaxy S20 plus

[Shabiz]

I purchased in 24 March 2020

I'm using Samsung mobile from Galaxy S2,

I never seen like is (Iron box) mobile.

Always overheating and battery draining very fast. Waste of money. I went service center, they flash the mobile and given, still I'm facing this issue. Worst reply from live chat and customer care. I mailed lot to Samsung care plus. While posting this, my mobile is heating

[KanjiKher]

koi farak nahi pad raha he Samsung ko many people complain there but Samsung is silent because problems is exinos processor and its not solve it Samsung know it...

[Shabiz]

Samsung want to replace, mobile value is 77k, no need to buy Iron box for this amount

[Imdpr]

Take legal action...they are very incompetent with their service!!

[Shabiz]

Yes Bro, we want to do

[FrontCameraNightmode]

Agreed even same problem for me

[Shabiz]

what you did

[FrontCameraNightmode]

I purchased S20 two days back and the battery runs like hell. when charged to 100% within half n hr it runs down to 80%

[ѵօϲɑӀ4ӀօϲɑӀ]

https://twitter.com/lalitsehgal21/status/1263812496722280448?s=19 lets tell them how pathetiiic their device is join us guys..

come and show your support to make the Deaf Samsung hear our voices.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologies for the inconvenience caused to you however we would like to inform you that the issue has been resolved with the latest security patch which got released on 6th April. We would request you to please update your device with latest software update and observe the same. Update device software (If available) : Settings > Software update > Download and install.

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support