encountered issues with verifying UPI id. SMS service is working fine and I can send and recieve SMS and OTP, but when I am trying to verify my UPI Id linked to the registered number, it's failing to verify. None of my UPI apps are working. When I opened my message app I found that the verifying sms sent by the UPI apps are not getting delivered, but when I am manually tapping and resending them, they are getting delivered with ease. I tried all the troubleshooting processes I found on the internet. I have sufficient balance on my phone, I tried switching off voLte and wifi calling, I tried by putting just one sim (the one registered with bank) in the phone, made sure all the permissions are granted, restarted and also did a factory reset, but nothing helped am aslo counld not change message centre number
I understand your situation but it is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select the more option> select installed app> click on read more. We sincerely regret the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.
Thank you for writing to Samsung. Warm Regards, Samsung Customer Support
