Original topic:

Updates are making device slower and also the degradation of camera quality

(Topic created on: 2 weeks ago)
145 Views
Avii_99
Active Level 3
Options
Galaxy S
After every security updates
I'm feeling and noticing my device slower than before, for a quick moment it works smoothly but after few hours starts freezing, lagging , and app loading times and few bugs.
Also the camera quality is too degraded.

I know it's company strategy to push the customers to buy their recent launches but i feel if the company is giving us 3 years Android update + 4 years security , so they stick to it or improve but rather than any improvement they just make the device garbage.
5 Comments
Prashantbgh
Active Level 10
Galaxy S
Right bro
Avii_99
Active Level 3
Galaxy S
Yep
0 Likes
prabhj45
Active Level 3
Galaxy S
Right
Avii_99
Active Level 3
Galaxy S
Yep
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues. However, we are taking your valuable feedback regarding this.

Galaxy device slow performance issue: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

Galaxy device camera issue: Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support