Original topic:

Updated : Samsung Care Centre resolves Super Fast charging on S22 Ultra

(Topic created on: 08-24-2022 12:19 PM)
955 Views
GauravNSharma
Active Level 3
Options
Galaxy S
Update as of Aug 25, 2022
Samsung Care Centre did a check on the device and resolved the issue. The August security update, it seems was not installed completely and that is causing this glitch. Please head to the customer care Centre and get this rectified if you are facing the same issue.

I recently bought an S22 Ultra and the super-fast charging was working fine.

I downloaded the August security patch and now I am unable to super-fast charge my phone, only fast charging works.

The Fast charging and the Super-Fast charging in the Battery care are turned on so this has to be a software glitch.

Please rectify this at the earliest.
16 Comments
Anonymous
Not applicable
Galaxy S
Reset the setting ....and check with other adoptor once mite it's problem with adoptor
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GauravNSharma
Active Level 3
Galaxy S
Hi Sudhir

Have tried re setting the settings, even formatted the phone but to no avail. The charger that was earlier super-fast charging my phone is only fast-charging it now
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Anonymous
Not applicable
Galaxy S
Then it's your charging adoptor ..their is nothing wrong with your phone
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GauravNSharma
Active Level 3
Galaxy S
Samsung has confirmed that there is a software glitch, had called them to confirm. They have asked me to visit a Samsung Centre and reinstall a new software to rectify this error
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Anonymous
Not applicable
Galaxy S
But before that check it once with your adoptor also
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Galaxy S
Kindly check with different cable and charger. If nothing works, share an error in support section
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Roshan5
Expert Level 2
Galaxy S
Check this option ON in Settings Screenshot_20220824-163014_Device care.jpg
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GauravNSharma
Active Level 3
Galaxy S
Hi Roshan

Yes, these options are turned on
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GufranZayn
Active Level 4
Galaxy S
Sir can you please talk to me on phone send your contact number😊
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