Original topic:

Update issue

(Topic created on: 11-13-2023 09:09 PM)
165 Views
emon52446
Active Level 2
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Galaxy S
I'm using galaxy s21+ ( japan) varient. Now the month is November and i'm still not getting security update of september and october. 
Why this is so delay only for japan varient? Any solution?
12 Comments
Infinity9
Active Level 5
Galaxy S
Updates are always rolled out in phases. Have patience, you'll definitely receive it sooner or later.
emon52446
Active Level 2
Galaxy S
❤️
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform your product is overseas purchased and the specifications of the device may vary depending upon the hardware and software, and the delivery time of updates may vary depending on the regions and models.

Kindly contact the respective country helpline they will provide you with the exact information regarding this.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support