Original topic:

Unable to add work profile

(Topic created on: 09-11-2023 05:29 PM)
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hrithikngm
Active Level 1
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Galaxy S
After installing beta version of one ui 6 in samsung s23 ultra

Error: couldn't verify your device.Yoir device failed a critical google security check,also know as a certified device check
4 Comments
Galaxy S
Cons of jumping into a beta software.
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Galaxy S
Beta softwares generally have lot of bugs and functionality issues so I think you should use beta versions only if you are a developer otherwise it is not user-friendly for public
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owl123
Active Level 10
Galaxy S
Beta software aren't certified by google. Thus work profile won't work. Your only option is to downgrade to to oneui 5
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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