Original topic:

Unable access fingerprint

(Topic created on: 03-08-2021 01:55 PM)
347 Views
sanath66
Active Level 1
Options
Galaxy S
I am not being able to access fingerprint....Getting error as "Fingerprint Operation canceled"....I own Galaxy S20+......I did restrated my phone but still its same.....can anyone help me with this
9 Comments
Notadeveloper
Expert Level 1
Galaxy S
You are not able to use fingerprint or register?
0 Likes
sanath66
Active Level 1
Galaxy S
neither
0 Likes
Notadeveloper
Expert Level 1
Galaxy S
Oh could you try visiting service center. Or do a factory reset and wipe cache through recovery
0 Likes
Notadeveloper
Expert Level 1
Galaxy S
If you applied any third party protector. Try turning on touch sensitivity. Its in display settings

Screenshot_20210308-140334_Settings_30388.jpg

sanath66
Active Level 1
Galaxy S
I didn't applied any third party protector.
0 Likes
ŃąvĘęñ
Active Level 6
Galaxy S
Try pin or password. If there's any option to increased touch sensitivity try it.
0 Likes
Ehsank
Expert Level 5
Galaxy S
once restart in safemode then try
0 Likes
Ehsank
Expert Level 5
Galaxy S
steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes