recently got the Galaxy S25 Ultra and I’ve noticed a serious issue with the ultra wide camera 0.6x. Whenever I switch to it, the image on the screen start shaking or jittering , even when the phone is completely still. Sometimes I also hear strange buzzing or clicking sound coming from the camera module.
This happens in the default camera app, and it’s even worse in apps like Instagram. Photos look blurry and the camera seems to have trouble focusing properly. I’ve checked for software updates and restarted the phone, but nothing has helped so far.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
