The problem is that my device's back panel detached due to overheating. When the mobile heats up, the adhesive weakens, causing the panel to come off within a year. My device is still under warranty, but Samsung Care refused my claim, stating that it is not eligible due to minor scratches on the back panel. The scratches are very minimal and should not affect the warranty.
I tried to resolve my issue at two different Samsung service centers, but both quoted different prices to reattach the back panel. One told me ₹650, while the other asked for ₹950—how is this even possible? 😂🥴
