Too much lag in the app drawer

[Ady07]

An S21 FE User, Idk why Since 1-2 months the app drawer started lagging too much, first I thought it would be a refresh rate issue but I checked it was not the case because other things were working fine, it was only the app drawer that was having a problem. I restarted the phone many times but the issue remained the same. Then I thought it could be a bug or a software issue, so I even waited for an update, the update came but this issue wasn't resolved. It just feels that it is stuck on 30hz refresh rate. Please tell me how to solve this issue.

[Aditya620051]

Consider factory resetting your device, that'll solve your issue.

If it doesn't work then try visiting nearby Samsung service centre.

[Ady07]

Is factory resetting the only option? Is there any alternative option available, because factory resetting my device is not feasible for me at the moment.

[Aditya620051]

Try these Troubleshoot:
* Free up storage space.
* Clear app cache.
* Disable animations.
* Reset app preferences.
* Factory reset (as a last resort).

[ŠůmèəȚ]

Here is what no one will suggest to you 😂

There are many things you should do before factory reset.

Boot your phone to Safe Mode. Is the lag still there ?
If No, then look for permissions where any app is allowed to "draw over other apps" and disable/uninstall that.

Install some third party launcher which supports higher refresh rate. (For example, NOVA launcher) Then check if the lag is still there for the app drawer.

Try to remove the system cache for "One UI Home" from Settings > Apps.

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue.

● Check app Cache: Settings> Device care> Storage> Clean now.

● Clear cache memory of a particular application: Settings> Apps> Now pick the app that you like to clear off the cache memory> Storage> Clear Cache.

● Uninstall and reinstall the app:
1-Please ensure a stable Wi-Fi connection to your mobile. Downloading via mobile networks may result in additional charges.
2-Please ensure enough storage space in your device.
3-Please ensure your device has sufficient battery for updating software.

● Uninstall an App: From your Home screen, swipe up to open the App drawer. Find the app you want to remove, and then touch and hold the app's icon until a popup menu appears. Tap Uninstall, and then tap OK to confirm.

● Some preinstalled apps cannot be uninstalled. Tap App info, tap More options, and then tap Uninstall updates. Or, tap Disable if you do not plan on using the app.

● Reinstall the App: Galaxy Store apps: Open the Galaxy Store, and then tap Menu (the three horizontal lines) in the upper right corner. Tap My Apps; from the Apps tab, find the missing app and tap the Download icon.

Play Store apps: Open the Play Store, and tap your profile picture. Tap My apps & games, and then tap Library. Find the app you want, and then tap Install.

● Keep your apps updated: Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support