Original topic:

There is a pop up message of containing moisture or foreign particles

(Topic created on: 08-11-2025 11:58 AM)
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Rvs20
Active Level 1
Options
Galaxy S
I am facing a problem with my Samsung galaxy s23 5G. It shows a message of containing moisture or foreign particles when plugged it charging ( for 2 days.)
When I turn it off and charge it, it charges comfortably, but when I turn it on, I get a message again of moisture content..

4 Comments
shashiydv
Active Level 4
Galaxy S
May be something on changing Port ..
Instead of changing mobile by turning off 1st Go to repair Shop for mobile check up
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Rvs20
Active Level 1
Galaxy S
When my battery percentage goes to above 60% there is no message of containing moisture and charge smoothly... But when it goes below 60% it shows moisture contain whenplugged it charging
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using given link.

● Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

In case the issue persists, please take your device to the nearest service centre for a physical inspection. You can locate your nearest service centre by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

Su_Jaan
Active Level 10
Galaxy S
Bhai mere S23 me bhi ye problem aayi maine hair dryer se sahi kiya pr uske baad se ab charging me problem kr rha apne aap disconnect ho jata or fir connect disconnect
Ye problem july update ke baad notice hua