
saviovdsouza
Beginner Level 2
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01-23-2019 10:59 AM in
Galaxy S
The menu in Gear vr is not working after updating my s9 plus to android pie. I can only see the room but the menu of apps and options is invisible. I can hear sounds when the pointer moves over the apps on the menu... But the menu is invisible. Tried reinstalling Oculus app also...
Any solution will be helpful to try...
Any solution will be helpful to try...
1 Comment
admin_
Expert Level 5
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01-25-2019 05:11 PM in
Galaxy S
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing issue in the device after the update. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
