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06-02-2024 12:40 PM (Last edited 06-02-2024 12:41 PM ) in
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06-02-2024 12:59 PM in
Galaxy S
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06-02-2024 04:29 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Remove the screen protectors and cover from the device once and check the issue after restarting the device.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Kindly Enable/ Disable accidental touch protection.
Update the App if available (Gallery, WhatsApp). Update software: Menu>apps>settings>software update>install.
You can reset your device by following the steps in the link below.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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06-15-2024 09:02 AM (Last edited 06-15-2024 09:04 AM ) in
Galaxy S