Original topic:

The S22 ultra gets slow after receiving the new security patch update😱😱

(Topic created on: 02-27-2025 12:00 AM)
246 Views
DikshantXsingh
Active Level 2
Options
Galaxy S
Today my phone got the February security patch update. After updating my phone, I realized that when I am opening my camera, it is taking time to load, and also when I am shifting between front and back cameras and even when I am changing the camera to video mode. I recommend you all not update your phones right now because it may make your cameras slow, too. 

8 Comments
Ultra_Devil
Expert Level 5
Galaxy S
Try clearing the cache from recovery option.. I recommend this to do after every update.. this will fix ur issue.. 🙏
Galaxy S
I appreciate your guidance.
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TEAMGALAXY
Active Level 4
Galaxy S
We cannot give you the exact reason for this but your can try clearing your cache and storage a bit and restart your phone... If you persist with this problem go to your nearest service centre or wait for it to resolve..
Thankyou
TEAMGALAXY..
Galaxy S
Thank you, Team Galaxy. My phone just needed a restart, and it is completely fine now. Thank you so much.
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TEAMGALAXY
Active Level 4
Galaxy S
We are always pleased to assist you.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue still persists and Google version issue, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

Galaxy S
Thank you for your support, Samsung. I appreciate the support and guidance. It just needed a restart, and it's completely fine now. Again, thank you.
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abhi_satara
Active Level 3
Galaxy S
My s22 ultra front camera fail notification coming after update.what is use of buying 1 lakh mobile
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