Original topic:

Text flickering issue on S22 ultra in dark mode

(Topic created on: 04-18-2022 05:46 PM)
488 Views
S22UltraIndia
Beginner Level 3
Options
Galaxy S
I am having screen flickering issue on reading the words and sentences. The light dim when i click on the texts especially on insta and brightens when i remove my finger from touching it. This is mostly happening in all the apps. Also found another user on Amazon with the same issue. Can anyone help and guide me on how to fix this? Need an immediate software update as many are facing the issue. 


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7 Comments
Sid_Karna
Expert Level 5
Galaxy S
Follow his steps and replace the device.
Galaxy S
Bro this is software issue I hope solve it next update
Galaxy S
Could you please attach the Realtime video rather than the Screen recording
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Alexchii
Beginner Level 2
Galaxy S

I have the same issue. Black parts of the screen will flicker beetween complete black and greyer black when touchibg the screen. What to do?

 

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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

To resolve the screen flicker issue follow the below steps :
1: Adjust the Display brightness, follow the below step
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Display.
Step3: Adjust the brightness.

If the issue still persists then Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

If the issue still not resolved then Update device software (If available )

Setting >> Software update >> Check for Software update >> Download if available.

If the issue still not resolve then reset the phone. ( Please make sure you have back up of your important files in Samsung cloud before resetting the device)

Backup and Factory Data reset
Kindly create data backup of your device via SMART switch mobile application or Smart Switch PC Suite and reset the device through below steps:-

Setting > Backup and Reset > Factory data reset OR Settings > General Management > Reset > Factory data reset.
Note:- Kindly remove Google account configured in the device before resetting through below steps:-
Settings > Accounts > Google > Tap on account > Click on more option at top right corner > Tap on Remove Account OR Settings > Cloud and Accounts > Accounts > Google > Clock on three dots in top right corner of screen > Remove Account.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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S22UltraIndia
Beginner Level 3
Galaxy S
I sent a feedback on error report on members app. Need a software update for this issue asap. Resetting wont help
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!
  
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung. 
  
Warm Regards,
Samsung Customer Support

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