Temporary GREEN LINES ON S24 after October security patch update

[Asik16]

Today I updated my S24 (Exynos, 2 months old) to the October Security Patch Update, and after the update completed, I wiped the cache partition. When I switched on the device, it had a black lock screen with two green lines, which shocked me!😱 I then entered my password, and the lines instantly disappeared. So, what should I do now?🤔 Those lines might come back at any time. Unfortunately, I didn't take a screenshot in that short time; instead, I entered my lock password. 🤦‍♀️ #Update #Phone #Screen #Lines #Problem #Help #S24 #Exynos #Bug #Software

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Asik16]

Will Samsung assume responsibility for display issues, such as green lines, that emerge post-update if the device is no longer under warranty?