Original topic:

Tab s6 lite

(Topic created on: 05-30-2024 11:48 PM)
263 Views
KumarUjjawal
Active Level 7
Options
Galaxy S
I have samsung s6 lite tab  my pen is not working properly. 
when bought it was good but now it is out of warranty there is no scratch or fall of pen or tab .

issue -- Pen works when in air i.e 1 or 2 mm above the screen

b/c of this i am unable to use.
for refrence i am.uploading a video 

3 Comments
KumarUjjawal
Active Level 7
Galaxy S
It is even working without nibbles.. i.e pen nibs.

upto 1 cm above screen anything can be written.


0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Settings> Advanced features> S Pen> Air actions> More> Reset S Pen.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
KumarUjjawal
Active Level 7
Galaxy S
in this pen version there is no option to reset.
0 Likes