TV Remote app not getting activated

[rauth]

Hey!

After recent update TV Remote icon appear in the navigation pane.

But unable to get it activated..

Can any one help me on dis !!!

[Anonymous]

It is because of Google play movies not by Samsung

[rauth]

Didnt get u

[Anonymous]

TV option Toggle appeared in quick panel .
Because of Google play move and TV
Long press on Toggle then you can see ..

[amannscharlie]

Your phone model name

[rauth]

S20 plus

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[K_G]

TV REMOTE does not work on Samsung Galaxy A52s

[nandkishore]

Tv remot icons

[nandkishore]

My device