I am experiencing technical difficulties with the Snapchat application on my device. When swiping back while using Snapchat, the keyboard unexpectedly appears, hindering my ability to access the main screen. This issue persists until I attempt to swipe back approximately four to five times. However, when I disable the full-screen mode, the problem is resolved.
As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.
In case facing the same issue further, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
