Subject: Error in ChatGPT when launched from Control Panel (Voice Mode Issue)

[aakashsapkota]

Bug in new chat

Dear Samsung Community,

I am writing to report an issue I am experiencing with the ChatGPT application on my Samsung device, specifically a Samsung S21 5G.

When I open ChatGPT from the Control Panel, it initially launches in voice mode. However, when I then click on the "new chat" icon located next to the voice match/input option, an error message appears on the chat page, stating "Hmm... something seems to have gone wrong."

This error prevents me from starting a new chat session and significantly impacts my ability to use the ChatGPT application effectively.

I have attached screenshots illustrating the error message and the control panel from which I am launching the app.

Could you please assist me in resolving this issue? Is this a known problem, and are there any troubleshooting steps or potential fixes I can try?

Thank you for your time and assistance.

Sincerely,

Aakash/aakashsapkota

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.

Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.

Warm Regards,
Samsung Customer Support