Original topic:

Still not received update

(Topic created on: 05-20-2025 04:46 PM)
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kano7799
Active Level 3
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Galaxy S
Anyone can help me to resolve my problem?

My s24 Still not received one ui 7 stable Version. 
Curruntly I using beta version & I already widrual from beta version but still not received any update from samsung members app.
3 Comments
ķƙ
Active Level 2
Galaxy S
Go and check device settings > software update. Samsung has already provided a stable One UI 7 OTA update for the S24 series.
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kano7799
Active Level 3
Galaxy S
I check everyday but not available
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Galaxy S
Why this happens:
Even after withdrawing from the beta, your phone might still be flagged as a beta device on Samsung's server. This can prevent the stable version from being pushed to your device automatically.


Possible Solutions:

1. Check Software Update Manually:

Go to Settings > Software update > Download and install.

Try this a few times over a few days — sometimes Samsung rolls out updates in batches.



2. Wipe Cache Partition (Safe Step):

Turn off your phone.

Press and hold Volume Up + Power until the Samsung logo appears.

Use volume buttons to navigate to Wipe Cache Partition, press Power to select.

Reboot the phone.

This won’t delete your data but may help reset update detection.



3. Use Smart Switch on PC:

Download Samsung Smart Switch on your computer.

Connect your phone via USB.

It might prompt you to update to the latest official firmware.



4. Visit a Samsung Service Center:

If none of the above works, a service center can manually install the stable firmware for you.


Note: Simply withdrawing from beta doesn’t guarantee an immediate switch to stable. Often, a full wipe or manual update is needed to break from the beta channel.
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