Steps to activate 5G

[pkkamaliya]

It is not clear that the problem is at Samsung end or a Jio issue, but this trick might work.

Put your sim in other device in which Jio 5g is already working. 

Then go to my jio app in that phone and enable for true 5g. 

After successful activation, put back sim to your samsung 5g device.

[ajitsaria]

Samsung has to release an update to enable modem support StandAlone Jio5g network and Jio5g will start working. Even a JIO5G activated working in apple 5G phone sim inserted in Samsung phone shows no 5g only LTE. Again works fine when inserted back in Apple 5G phone

[ajitsaria]

Even the December 2022 update released is without 5G support. 


I have registered a complaint for 5G update not provided and hence 5G not working at National Consumer Dispute Resolution via Twitter


https://twitter.com/aajitsaria/status/1607396045608357891?s=20&t=GeXd2DbOdxldPVYU6baTEw


Please open the above link and like and retweet.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support