Spen air command not working. S22 ultra

[RVJ123]

After recent update air command is not working. All other features of s pen are working fine. 

[denzu]

Spen is not connecting after the recent ui5 update o. Note 20 ultra

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[RVJ123]

Please read my message. There is no error.

[majhar008]

I've updated just now the latest update for S22 ultra but still facing the same issue. SPen Air action isn't working. I've used this feature before to take pictures and change musics and so on but now Air action isn't working. Only shows Spen disconnected! Although air action turned on still not working. Please fix this issue ASAP!

[RVJ123]

Please understand. I repeat. There is no error. The spen works well . But there is no air command after the new update. The note application will opens if that option is given. But the air command does not work. Lack of.tbis feature makes the s pen absolutely useless

[RVJ123]

I took it to the service center
They acknowledged the problem . They said that the software need to be reinstalled.

[RVJ123]

Can I talk to someone in the samsung customer support.