Soundbar Q600B

[Rajesh1972]

Please don't buy from Samsung Shop app.They are selling 1year old ,user returned items..No replacement... return and refund is a herculean task ..no prompt reply from customer care....go to a store, check the item and buy....For the sake of lucrative offers,don't waste your money. 

[Rahul_Rajput]

go to service centre.

[Rajesh1972]

will they replace it?

[Rahul_Rajput]

yes

[Rajesh1972]

12 tickets raised + Service engineer visit for installation, No progress ... Please note, replacement is not there in Samsung policy

[Rahul_Rajput]

raise this complaint in NCH app!

[Rajesh1972]

Yes

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Rajesh1972]

All ready so many tickets raised ... No use

[Rajesh1972]

Even this sound bar is not listed in Samsung Smart thing App ... Both Q 600A and Q 600 B.