Original topic:

Sound profile changes automatically in S24 ultra

(Topic created on: 09-27-2024 11:22 AM)
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Karuppan4ever
Active Level 3
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Galaxy S
I am using S24 ultra. Due to my work environment I usually keep my sound profile in mute. But recently, I am noticing that whenever I restart my phone the sound profile automatically changes from mute to normal sound profile. So I just want to know whether is there any issue or it is common in 24 ultra. Please help.
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cs_member8
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the concept of the device, and you can use it without any worry, in case there is any kind of issue that occurs then we are always helping our customers to resolve their issues. However, If you have other concerns regarding Samsung products kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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