Original topic:

Sound problem after android 12 update

(Topic created on: 01-30-2022 05:48 PM)
1070 Views
MrKV
Active Level 3
Options
Galaxy S
My s20fe sometimes forget to play sound when I play YouTube video,Instagram,Facebook. 
This is happening after the android 12 update . 

Is it me or someone else is also facing the same issue ?
4 Comments
sundeèps
Active Level 4
Galaxy S
I have not faced any issues
wahsukhi
Active Level 1
Galaxy S
Not only sound even the brightness has issues. Even when the set to automatically is enabled it just do not work
MrKV
Active Level 3
Galaxy S
Yeah agreed .
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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