Original topic:

Sound Quality Issues/Distortion

(Topic created on: 10-03-2022 08:40 AM)
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iMAjay
Active Level 9
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Galaxy S
Alright! So I have recently switched to brand new S22+ from 1-year-old-S21+ and I have been experiencing sound quality issues. The sound from both the speakers sounds like extremely high pitch noise with hardly any mids or bass & getting distorted if I volume up. This gets even worse when I turn on the Dolby Atmos to listen music through my phone's speakers. However without Dolby Atmos, it's kind of a little acceptable. Also the videos on YouTube is doing great job.

To be honest, this is the worst Sound Quality I have ever experienced in any of the flagships from the Samsung. Even worse than my 4 years old Galaxy Note9.
What should I do now? Any suggestions or fixes?
11 Comments
iMAjay
Active Level 9
Galaxy S
Everything is just great except this distorted sound quality 🥲
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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