Original topic:

Software updates

(Topic created on: 09-16-2020 04:59 PM)
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Nanikiya
Active Level 1
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Galaxy S
Samsung Galaxy J6 screen not working after update to  android version 10
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14 Comments
Anonymous
Not applicable
Galaxy S
sir ..if you like my comments or if I provide you proper way then please accept my solution by clicking 3 dots on my comments...because it's also a part of Samsung members app if someone helps you 🙂🙂
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Anonymous
Not applicable
Galaxy S
one of my friend is there from ethiopia...lalibela
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Nanikiya
Active Level 1
Galaxy S
I did as you said last but my phone screen touch becomes unresponsive after update via ODIN
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Nanikiya
Active Level 1
Galaxy S
Samsung Galaxy J6 screen not working after update to android version 10 even though ODIN
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Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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