Original topic:

Software update

(Topic created on: 07-13-2026 06:29 PM)
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Dhinesh111113
Active Level 1
Options
Galaxy S
I have received my software update for August month still now not new 8.5 update getting my phone.
7 Comments
OMKALEESH
Expert Level 2
Galaxy S
Can you send a screenshot
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Dhinesh111113
Active Level 1
Galaxy S
Screenshot 1784072171833.jpg
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rahatahmed320
Beginner Level 4
Galaxy S
Still i am on one ui 6.1 😭
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Dhinesh111113
Active Level 1
Galaxy S
Screenshot software information 1783397564161.jpg
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Galaxy S
issue with firmware files are corrupted try to clear some storage and delete unwanted apps and then try again the last update should be of june 5 2026 not September 2025 on s24
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that you can update the software by using Smart Switch. You can open Smart Switch on your Windows PC or Mac, you will see an option to update to a new software version if one is available. kindly perform the following steps to resolve your issue.

Step 1. Connect your device to your computer using the USB cable provided with your device.

Step 2. Open Smart Switch on your PC.

Step 3. If a software update is available, Smart Switch will automatically prompt you to update the software or display an option to update.

Step 4. Tap Update and follow the on-screen instructions to download the necessary files and complete the update process.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Dhinesh111113
Active Level 1
Galaxy S
I wont laptop and sufficient money for this service center visit
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