Software bug

[lokesh_1]

I am facing this bug on my galaxy s23. Sometimes when i on power saving mode and when i turn it off that time my recent apps section looks weird 

[Wodehouse · Accepted solution]

That's annoying!

The issue you're experiencing with the Recent Apps section on your Galaxy S23, where it looks weird after turning off Power Saving Mode, might be due to a software glitch or a caching issue. Here are some potential solutions:

Software-Related Solutions
1. *Restart your device*: A simple reboot can often resolve temporary software issues.
2. *Clear Recent Apps cache*: Go to Settings > Apps > Recent Apps > Storage > Clear cache.
3. *Disable and re-enable Power Saving Mode*: Try disabling Power Saving Mode, restarting your device, and then re-enabling it.
4. *Check for software updates*: Ensure your device is running the latest software.

Additional Troubleshooting Steps
1. *Check for conflicting apps*: Some third-party apps might be interfering with the Recent Apps section. Try booting your device in Safe Mode to disable third-party apps.
2. *Reset Settings*: Go to Settings > General management > Reset > Reset settings. This will reset all settings to their default values.
3. *Perform a factory reset*: If none of the above steps resolve the issue, consider performing a factory reset.

Reporting the Issue
If none of these solutions work, I recommend reporting this issue to Samsung's support team or visiting a Samsung authorized service center. They can further investigate and provide a more detailed solution.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[mksingh98]

Same hear.. rolling back to stable version

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support